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Summary / TL:DR: This article will help you understand the conference registration screen in Advantage.
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This is a review of the CEM, or conference registration screen. Note that some field names and locations may vary slightly based on individual scripts used at the Conference Registration Screen. To learn more about identifying and changing scripts go here.
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Conference Registrations
Displays the details for the selected conference registration and allows for the entry of information to search for conference registrations.
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Conference | Search area to enter the conference number. |
Location | Search are to enter the conference location. |
Attendee Number | Search area to enter the attendee customer number. |
PO Number | Search area to enter the customer PO Number. |
My Control Group | When this box is checked only your current control group will be used in the active search. |
Search | Search area to enter in the name of a conference. |
Date and Time Added | Shows the date and time the order was posted. |
Attendee Customer | Displays the customer number of the attendee. |
Attendee Type | Shows what badge type the attendee has registered . |
Registered On | Shows the date the customer registered the conference. |
Registration ID | Displays the registration ID for the selected conference. |
Registration Name | Shows the name the customer has registered for the conference. |
Add | Used to add a conference, some items will be pre-filled based on of a customer is already selected. |
Change | Mae changes to a currently selected conference. |
Inquire | Opens the Conference Attendee Maintenance dialog box. Will show basic information about the selected conference. |
Delete | Delete the currently selected conference. |
Un-Cancel | Using this option will uncancel the currently selected conference as long as it has not been resolved by closing the control group that canceled the order. |
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Registration Information
The display of the conference registration info.
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Conference ID | The item number associated with the conference. |
Location | The location associated with the registration. |
When | The dates the conference will take place. |
Bill-To | Displays the shipping Info of the billable customer. |
Contact | Displays the shipping info for the recipient of the conference order. |
Added On | Date the conference order was added. |
Updated On | Date the conference order was last updated. |
Registration ID | ID number generated when the conference order is place to ID the registrant. |
Status | Shows the status of the conference order. |
Customer PO# | Not Used. |
Billing Currency | Currency the rate is associated with. |
Invoice Terms | Shows if the customer's Past Due Amount exceeds the Past Due Limit associated with the Terms Code on this order, the order is placed on hold. |
Promotion Code | Promo code used to place the conference order. |
Bill By | When more than one person is involved (a multi-attendee registration), then the bill-to can be identified at:
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Registration Type | An attendee record contains the |
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registration type indicator which identifies whether the person is participating as:
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Other Attendees
Displays every transaction associated with the conference.
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Info |
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These are the default customized columns from this screen. There are more columns available. |
Attendee Name | Displays the registered name for conference. |
Badge Name | Displays the name the registrant wan't for their badge. |
Registered On | Displays the date the conference was registered on. |
Attendee Type | Displays the registration type. |
Customer Number | Displays the customer number for the registrant. |
Status | Shows the status of the conference order. |
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Selected Sessions
The customer's information associated with the conference. From this tab you can add, change or delete a conference registration.
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Info |
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These are the default customized columns from this screen. There are more columns available. |
Session | Displays the session type that has been registered for. |
Session Name | Displays the name of the conference session. |
Session Date | Shows the date the conference session starts. |
Last Updated | Date the session was last updated for the customer. |
Status | Displays the session status. |
Attendee Type | Displays the type of badge that has been registered. |
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Invoices
Displays every transaction associated with the selected conference item.
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Info |
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These are the default customized columns from this screen. There are more columns available. |
Order Number | Order number of the conference transaction. |
Bill Customer | Displays the shipping Info of the billable customer. |
Bill-To Name | Name of conference registrant. |
Posting Date/Time | Date and time the order was posted. |
Invoice Total | Shows the total amount of conference order. |
Balance Due | Displays any remaining amount due for the conference order. |
Posting Status | Will display the status of the invoice. |
Control Group Date | Displays the the date the control group was last updated. |
Control Group ID | Shows the control group of the rep keying the order |
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Email History
Displays a history of all fulfillment emails sent to the customer for the conference. From this tab you can resend emails to the customer. For more information, go here.
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Info |
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These are the default customized columns from this screen. There are more columns available. |
Unique ID | Unique identifier of the email sent. |
Email Address | The email address on file for the subscription. |
Date Sent | Date the email was originally sent to the customer. |
Time Sent | Time the email was originally sent to the customer. |
Sent Status Description | The status of the email sent.
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Bounce Reason | The reason for the bounce - currently all are recorded as Bounce. |
Email Subject | Description from Message Central of the email sent to the customer. Not necessarily the subject line of the email, this is controlled by what is entered in Message Central |
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Tip |
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Wrap upYou should now have an understanding of the conference registration screen in Advantage. |
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Still need help? We know this can be frustrating. To get further help please open a Support ticket. |
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