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Summary / TL:DR: This article provides instructions to suspend an agreement indefinitely
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in Advantage.
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If the subscription is suspended and you with to reactivate it, go here. |
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These instructions require you to have a control group open. For more on control groups, go here. |
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How To Suspend an Agreement
From the Customer Service ribbon, navigate to Customer Activity
Select the agreement you want to suspend
Select Suspend Agreement (this option is available by right-click)
The Suspension Maintenance dialog box will appear. Enter the Suspension Reason
Click OK
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Wrap upYou should now be able to suspend an agreement indefinitely in Advantage. |
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Still need help? We know this can be frustrating. To get further help please open a Support ticket. |
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