Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Summary / TL:DR: This article will review the instructions to cancel an automatic renewal of an agreement in Advantage.

Warning

These instructions require you to have a control group open. For more on control groups, go here.

...

How To Cancel Automatic Agreement Renewal

  1. From the Customer Service ribbon, navigate to Customer Activity

  2. Select the agreement you change and click Add Version

  3. The Access Agreement Entry dialog box will appear, in the Renewal Flag field, change the C to a D

  4. Click Finish

...

Tip

Wrap up

You should now be able to cancel an automatic renewal of an agreement in Advantage.

Info

Still need help?

We know this can be frustrating. To get further help please open a Support ticket.

Click here to open a ticket

...

Note

Cannot find the article you’re looking for?

Suggest a new article here!