This article will show you how to enter an agreement order for a customer ordering an AMB / agreement, item in Advantage.
5 4 min read
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How to Enter an Agreement Order
From the Customer Service ribbon, navigate to Order Entry
Click Add Order
As required, complete the following fields:
Bill-to Customer | The customer number associated with the payment method or the customer ordering. |
Address Code | The address code associated with the billing account number. |
Ship-to Customer | The customer number associated with the fulfillment of the order. |
Ship-to Address Code | The address code associated with the shipping account number. |
Promotion Code | Prompt the customer for the promotion code included with the offer they saw. |
4. Select one of the following options…
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Remove Customer Number in the Default Ship-to Customer and enter the customer number for the shipping address |
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Remove ADDR-01 in the Default Ship-to Address Code and select the correct address code. Note the address must first be added to the account to be an available selection. Go here for instructions on adding a secondary address. |
5. Click Continue
6. The Billing Currency should be defaulted, make changes if necessary
7. Click Continue
8. As required, complete the following fields:
Item Number | Use the drop down to select the item number. |
Quantity Ordered | Enter how many the customer would like of the product. |
Promotion Choice | Use the drop down to select the pricing and shipping choice. |
9. Hit Enter
10. Highlight the valid promotion choice and click Select
11. Click Add Line Item
12. If the customer is ordering multiple items, repeat steps 8-11.
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2. Click Change Order Line |
13. When finished adding items hit Esc to continue to the Shipping Charges phase
14. Shipping Charges are not common and are calculated by the choice. If necessary, you can make changes to the shipping charge here
15. Click Continue
16. Select one of the following options:
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3. Click Confirm 4. The Amount will fill in automatically with the invoice amount
5. Click Submit Order
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3. The Amount will fill in automatically with the payment amount, the collection date, DD consent date and DD wait period will fill in automatically as well 4. Click Submit Order |
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Wrap upYou should now know how to enter an agreement order for a customer ordering an AMB / agreement, item in Advantage |
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Still need help? We know this can be frustrating. To get further help please open a Jira Support ticket. |
Related Content
FAQs - Enter a Product Order
Understanding the Order Entry Screen
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Advantage Customer Service: Order Entry
Advantage Customer Service: Invoices & Payments
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