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Guests can’t use Confluence at all without space access |
Manage external users with added security
When bringing external people into your Confluence data, there’s always tension between the value of that collaboration and having clear and confident control over what areas of your data those external people should access.
With Atlassian’s external user security features, you can sleep well at night. These include:
Two-step verification
Periodic re-verification
Reviewing external users before changing security settings
API token access
Learn more about external user security
Invite guests and give them Confluence access
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The first step in getting guests set up and collaborating on your our Confluence site is to invite them to join your our Atlassian organization. Next, those guests need to be given access to Confluence.
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Go to admin.atlassian.com. If you have more than one organization, select the one you wantSelect the 14West organization.
Select Directory > Users.
Select Invite users.
Add the email addresses of the guests you want to invite. (You can invite up to 10 guests at time.)
Open the product role dropdown for Confluence.
Unselect the User role.
If you don’t unselect this, the user will be considered a regular paid user.
Select the Guest role.
Make sure to select the correct role for all other products. (Guests are only available in Confluence.)
If in doubt, skip the Group membership field. It’s not required.
(Optional) Personalize the email invite that the guests will receive.
Select Invite users.
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Go to admin.atlassian.com and select the Directory tab.
Select Groups in the side navigation.
Search for the group you want to make a guest group.
Select the group name or Show details.
Go to the Group product access section at the bottom.
Find the right Confluence site (14 West) and change the product role to Guest.
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Make sure all groups are assigned the guest role |
Remove a guest’s access to Confluence
There are 2 ways to stop a guest from accessing Confluence:
unassign them from a space
remove their product access
To unassign a guest from a space, see instructions in Assign space access to guests.
Without access to any space, a guest can’t access Confluence at all but will remain in the guest list. A product admin or space admin can reassign them to a space at any time.
To remove a guest from Confluence altogether:
Go to admin.atlassian.com.
Select Directory > Users.
Search for the guest you want to remove product access for.
Select the user’s name or ••• > Show details.
In Product access, find the right Confluence site, open the product role dropdown, and unselect the check next to Guest.
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