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The Backorder Notice emails are sent to customer customers when there is a product on backorder and a new estimated ship date is needed. We are required to send out these notices 5 days after the initial order date with the new estimated ship date.
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Transaction | Products |
|---|---|
item_code | Item that is on Backorder |
estimated_ship_date | This is looking to see if the estimated ship date is greater and 1 day from now |
quantity_backordered | This should be set to greater than 0 |
initial_order_date | Set this to 5 days after the initial order |
product_status | Backordered |
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is_deleted | Set this equal to false |
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At the moment, if the estimated_ship_date is removed from Advantage, it is not removed from the payload in Blueshift. Because of this, we are using the product_status and quantity_backordered attributes to ensure we don’t target customers inadvertently.
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