Summary / TL:DR:
Background:
These are some of the most common tickets that enter the Unassigned Queue, they require cooperation between IT and Global Support to complete.
Background:
New Hire forms will typically come in the format AD username, work email Ex: “jsmith jsmith@moneymappress.com”
Guidance for recording a video tutorial
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The most important part of these tickets is in the tab called “New Hire”. In this tab you will find the relevant software that the user needs access to.
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Near the bottom of this tab is the list of required software. Let’s start with Advantage.
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Table of contents
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Section 1: Advantage
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Wrap up |
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Still need help? We know this can be frustrating. To get further help please open a Support ticket. |
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