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From the Customer Service ribbon, select Portrait
The Customer Portrait Cross-Sell Path dialog box will appear
Enter The Cross-Sell Path
The Customer Portrait screen will appear, select the item that was up-sold/cross-sold and click Add to Cart (also available via the right click menu)
When finished adding up-sells/cross-sells click
next to Order
The Order Entry screen will appear, hit ENTER:
A dialog box will appear:
Click Yes to continue with placing the upsell/cross-sell order:
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