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This is a review of the many order types and billing status, and what many of the common combinations mean. 



Product Status Chart 



Order Type

The type of product order

  • C = Credit memo/Return order
  • G = Gratis Free Order
  • I = Invoiceable
  • M = Modify order without shipping items
  • O = Proforma Credit Card Declined
  • P = Post shipped order

Order Status

The status of the product order

  • B = Backordered
  • C = Complete - released but not posted
  • F = Finished - posted
  • H = Hold
  • I = Invoiced
  • N = Not Calculated
  • P = Picked
  • R = Hold - Review
  • U = Unfinished


Product Status Combinations

Order Type
Order Status
Combination
Credit Memo/Return Order
C

Complete

C


Return that the control group has been released, but not yet posted
Credit Memo/Return Order
C

Finished - All order lines have been processed and the order has been posted
F

Return that has posted and is complete
Credit Memo/Return Order
C

The order has been taken out of the fulfillment process due to credit problems with the customer's account

H


Return being held due to credit reason
Credit Memo/Return Order
C

The order has been invoiced and is ready to be posted

I


Return that has been release and still in the process of posting
Credit Memo/Return Order
C

Order has been entered or updated, but the totals have not yet been (re)calculated

N


Return that is being held due to a calculation mismatch
Credit Memo/Return Order
C

For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually

R


Return that is being held for manual review and release
Credit Memo/Return Order
C

The order has not yet been released from the MST control group

U


Return that the control group has not been released for posting





Gratis/Free Order

G


The order has been posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition

B


Complimentary order has posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition

Gratis/Free Order

G


Complete - The order has been released from a control group and is ready for the next fulfillment step

C


Complimentary order that has been released, but not yet posted

Gratis/Free Order

G


Finished -All order lines have been processed and the order has been posted

F


Complimentary order that has posted and is complete

Gratis/Free Order

G


The order has been invoiced and is ready to be posted

I


Complimentary order that has been release and still in the process of posting

Gratis/Free Order

G


Order has been entered or updated, but the totals have not yet been (re)calculated.

N


Complimentary order being held due a calculation mismatch

Gratis/Free Order

G


A shipping document has been produced for the order and it is ready for the next fulfillment step

P


Complimentary order that has been release and waiting for the warehouse shipment confirmation

Gratis/Free Order

G


For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually

R


Complimentary order that is being held for manual review and release

Gratis/Free Order

G


The order has not yet been released from the MST control group

U


Complimentary order that the control group has not been released for posting





Invoiceable

I


The order has been posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition

B


Inviolable order has been posted, but there is at least one order line that could not be fulfilled due to an out-of- stock condition

Invoiceable

I


Complete - The order has been released from a control group and is ready for the next fulfillment step

C


Inviolable order that the control group group has been released, but the order has not posted

Invoiceable

I


Finished -All order lines have been processed and the order has been posted

F


Inviolable order that has posted and is complete

Invoiceable

I


The order has been taken out of the fulfillment process due to credit problems with the customer's account

H


Inviolable order being help due to credit reasons

Invoiceable

I


The order has been invoiced and is ready to be posted

I


Invoiceable order that has been released and partially posted

Invoiceable

I


Order has been entered or updated, but the totals have not yet been (re)calculated

N


Inviolable order  that is being held due to a calculation mismatch

Invoiceable

I


A shipping document has been produced for the order and it is ready for the next fulfillment step

P


Inviolable order that has been release and waiting for the warehouse shipment confirmation

Invoiceable

I


For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually

R


Inviolable order  that is being held for manual review and release

Invoiceable

I


U The order has not yet been released from the MST control group

U


Inviolable Order that the control group has not been released for posting





Modify order without shipping items

M


Complete - The order has been released from a control group and is ready for the next fulfillment step

C


Sales Adjustment where the control group group has been released, but the order has not posted

Modify order without shipping items

M


Finished - All order lines have been processed and the order has been posted

F


Sales adjustment order that has posted and is complete

Modify order without shipping items

M


The order has been taken out of the fulfillment process due to credit problems with the customer's account

H


Sales adjustment being held due to credit reason

Modify order without shipping items

M


The order has been invoiced and is ready to be posted

I


Sales adjustment  that has been released and partially posted

Modify order without shipping items

M


order has been entered or updated, but the totals have not yet been (re)calculated

N


Sales Adjustment order  that is being held due to a calculation mismatch

Modify order without shipping items

M


For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually

R


Sales adjustment  that is being held for manual review and release

Modify order without shipping items

M


The order has not yet been released from the MST control group

U


Sales Adjustment where the control group  has not been released, but the order has not posted





Proforma/Credit Card Declined

O


Complete - The order has been released from a control group and is ready for the next fulfillment step

C


Price quote where the control group  has been released, but the order has not posted

Proforma/Credit Card Declined

O


Finished - All order lines have been processed and the order has been posted

F


Price quotes order that has posted and is complete

Proforma/Credit Card Declined

O


The order has been taken out of the fulfillment process due to credit problems with the customer's account

H


Price Quotes that is being held

Proforma/Credit Card Declined

O


The order has not yet been released from the MST control group

U


Price quote where the control group  has not been released, but the order has not posted





Post shipped order

P


Complete - The order has been released from a control group and is ready for the next fulfillment step

C


Invoiced Order without shipment where the control group  has been released, but the order has not posted

Post shipped order

P


Finished -All order lines have been processed and the order has been posted

F


Invoiced Order without shipment that has posted and is complete

Post shipped order

P


The order has been taken out of the fulfillment process due to credit problems with the customer's account

H


Invoiced Order without shipment being held due to credit reason

Post shipped order

P


The order has been invoiced and is ready to be posted

I


Invoiced Order without shipment  that has been released and partially posted

Post shipped order

P


order has been entered or updated, but the totals have not yet been (re)calculated

N


Sales Adjustment order  that is being held due to a calculation mismatch

Post shipped order

P


A shipping document has been produced for the order and it is ready for the next fulfillment step

P


Invoiced Order without shipment being held due to insufficient stock

Post shipped order

P


For some reason the order has been taken out of the fulfillment process. This status is assigned and removed manually

R


Invoiced Order without shipment  that is being held for manual review and release

Post shipped order

P


The order has not yet been released from the MST control group

U


Invoiced Order without shipment where the control group  has not been released, but the order has not posted

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