This article will show you how to adjust the days for a customer agreement in Advantage. The adjustment days field gives the ability to increase or decrease the amount of time the customer has to access the AMB Service, in days.
2 min read
How To Adjust Days for Agreement
From the Customer Service ribbon, navigate to Customer Activity
Select the agreement you want to update
Click Add Version
The Access Agreement Entry dialog box will appear, complete the following fields:
Adjustment Days | Enter the number of days to adjust the agreement. If decreasing the amount of time, enter with - first, for example -10 to remove 10 days. |
Takes Effect On | This needs to be set to the Agreement Start Date. |
5. Click Finish
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Wrap upYou should now know how to adjust the days for a customer agreement in Advantage. |
Related Content
FAQs - Cancel a Subscription
FAQs - Cancel an Agreement
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Still need help? We know this can be frustrating. To get further help open a Jira ticket. |