19.05Add a Session

Use these instructions to add additional sessions to a conference.  

How to Add Additional Sessions to a Conference Order 

1. From the Customer Service ribbon, navigate to Customer Activity
2. Highlight the order that you would like to add a session too

3. Click the Attendees tab.

4. Highlight the attendee you would like to add a session for and click Change Attende
5. The Conference Attendee Maintenance dialog box will appear, Click the Sessions tab
   
   
6. Click Add Session

7. The Attendee Session Selection dialog box will appear, Complete the following fields:
   
   

   Session ID	Select the session ID from the dropdown menu.
   Price Code	Select the price code from the dropdown menu.

   
   

8. Click Next

9. Click Finish

10. Click Yes

11. Click OK

12. On the Customer Activity screen click the Invoices tab

13. Highlight the order that was just added

14. Click Add/Edit Payment

15. Click Cancel

16. The Payment for Invoice dialog box will appear clicking Add Card will open up the secure payment entry dialog box, complete the following:

    Card Type	Select the card type from the list.
    Card Number	Enter the card number.
    Expire Month	Enter the cards expiration month.
    Expire Year	Enter the cards expiration year.
    Security Code	Enter the cards security (CVV) code.
    Save Card	Choose whether to add the card to keep on file for future payments: Yes - Will keep the card on file for future purposes No - Will not keep a record of the card being used for the current purchase.

    
    

17. Click Complete

18. Click OK

19. Repeat steps 4-15 to add additional sessions. 
20. You have successfully added a session to a conference order.