Interest Alerts for Email and SMS
- Francisco Reyes (Deactivated)
Summary / TL:DR: We subscribe users to interest topics when they become active in a subscription and opt to receive email or SMS fulfillment.
When a customer becomes active on a subscription and chooses email delivery for their fulfillment, we will subscribe the customer to an interest topic that uses the sms list code as the value. If the list code is defined as ABC the topic will be ABC. If the list code is defined as ABC_SMS the topic will be ABC_SMS.
SMS
When an active customer subscribes and opts into fulfillment SMS, we will subscribe the customer to an interest topic that uses the sms list code as the value but we also prefix “SMS_” to differentiate between an email and sms interest alert subscribe. If the list code is defined as ABC the topic will be SMS_ABC. If the list code is defined as ABC_SMS the topic will be SMS_ABC_SMS.
Setting Up and Managing Interest Alerts
Please review the Blueshift documentation on how to set up and manage interest alerts.
Wrap up
A customer will be subscribed to an email or sms interest alert topic based on if they opt into that type of fulfillment.
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