Remove Customer From Mailing List
- David Haskell (Unlicensed)
- Cathy White
- Tony Browne (Unlicensed)
Summary / TLD:DR: This article will explain how to remove a customer from a mailing list when it has been requested by the customer.
Warning
These flags are used when a marketer does a list pull for a mailing and for 3rd party marketing. Not all marketing departments use these promotional flags the same way, please consult your marketing department with any questions on how these flags translate to their marketing efforts.
What you will need
Customer number or email address
List Code for the list the customer is being removed from
How to Remove a Customer From a Mailing List
From the Customer Service ribbon, click on Free eLetters
Search for the customer using their customer number or email address
Select the Mailing List the customer is requesting to be removed from, and click the Change List Email Status icon
Change the Email Status to the appropriate value using the drop down (this value will generally be I)
Click OK
Wrap up
You should now be able to remove a customer from a mailing list in Advantage.