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Remove Customer From Mailing List

Owned by David Haskell (Unlicensed), created
Last updated: Oct 20, 2023 by Cathy White
2 min read

Summary / TLD:DR: This article will explain how to remove a customer from a mailing list when it has been requested by the customer.

Warning

These flags are used when a marketer does a list pull for a mailing and for 3rd party marketing. Not all marketing departments use these promotional flags the same way, please consult your marketing department with any questions on how these flags translate to their marketing efforts.

What you will need

  1. Customer number or email address

  2. List Code for the list the customer is being removed from

How to Remove a Customer From a Mailing List

  1. From the Customer Service ribbon, click on Free eLetters

     

  2. Search for the customer using their customer number or email address

  3. Select the Mailing List the customer is requesting to be removed from, and click the Change List Email Status icon

  4. Change the Email Status to the appropriate value using the drop down (this value will generally be I)

  1. Click OK

Wrap up

You should now be able to remove a customer from a mailing list in Advantage.

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