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In order to successfully enable SMS in your refactored Blueshift instance, you will need to update your Middleware Authentication Plugin to version 1.28.14 (or higher).

This will:

Allow you to add the pubcode param to the sms form shortcode (client action needed)

This can be done as soon as you upgrade the plugin (regardless of whether you have migrated to your refactored Blueshift instance)
Required step for necessary (internal) data work for SMS migration, so should be done ASAP post plugin update

Blueshift Support > Middleware Authentication Plugin for SMS > image-20220712-202411.png

Blueshift Support > Middleware Authentication Plugin for SMS > image-20220712-202423.png

Allow you to disable sending the retailer_customer_id in the event payloads (client action needed POST migration - see warning)

Path: Plugins --> Agora Middleware 2.x Authentication Plugin --> Integrations --> Blueshift Configuration --> Disable Email ID
Note: the language says "Disable Email ID" but this is actually disabling the retailer_customer_id

Required POST migration:

Anyone who HASN’T migrated to their refactored instance of Blueshift should wait until after migration to disable this, so that setups in their existing instance are not impacted
Anyone who HAS already migrated to their refactored Blueshift instance and disabled retailer_customer_id (as part of their migration) can skip this part when they update to this version of the plugin

Blueshift Support > Middleware Authentication Plugin for SMS > image-20220712-202518.png

Removes emailID and customerId from the payload and ADDS subscriptionReference and emailAddress to the payload (no client action needed)

Blueshift Support > Middleware Authentication Plugin for SMS > image-20220712-202156.png