The following instructions are for Global Support to provide to the client. The client should complete the integrations themselves. Please reference the troubleshooting guide at the bottom of the page if you have any trouble delivering these instructions.
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IMPORTANT – PLEASE READ The AdSet names in the networks MUST be named according to the following naming convention: Free (X Codes) {Source Code}:{List}:anything else
{Source Code} {List} anything else
{Source Code}|{List}|anything else Example:
Paid (Non-X Codes) {Promo Code}:{Primary Item}:anything else
{Promo Code} {Primary Item} anything else
{Promo Code}|{Primary Item}|anything else Example:
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Getting Started With Stitch
To begin, Click Here to sign in to Stitch with your email and password. If you have forgotten your password, please select the ‘Forgot Password?' button at the login screen. If you do not have an account setup, please reach out to another member of your team so that they can add you as a team member in the ‘Manage Account Settings’ section of Stitch.
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These integrations will then be configured one at a time. Each has its own specific details that we will cover below.
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Setting Up a Facebook Integration
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To set up a Facebook Integration, simply select the Facebook logo from the menu shown above. This will open the menu shown here (click to expand) where you will enter the following details:
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Once selected, your Stitch x Facebook integration should be complete. If you have any issues with this process, or have more questions, please contact Global Support.
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Setting Up a Google Ads Integration
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Much like a Facebook integration (or any integration with Stitch) we’ll begin with the integration details. For Google Ads we will use the following:
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| Note |
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IMPORTANT – PLEASE READ The AdSet names in the networks MUST be named according to the following naming convention: Free (X Codes) {Source Code}:{List}:anything else
{Source Code} {List} anything else
{Source Code}|{List}|anything else Example:
Paid (Non-X Codes) {Promo Code}:{Primary Item}:anything else
{Promo Code} {Primary Item} anything else
{Promo Code}|{Primary Item}|anything else Example:
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Setting Up a Google Sheets Integration
Unlike Facebook and Google Ads, clients will not be allowed to manually create Google Sheets - the client will set up the integration but Global Support will create/provide the google sheet when requested. The main reason for this is that the set up of the Google Sheet column titles is very specific and if not matched exactly, the integration will fail.
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