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The following instructions are for Global Support to provide to the client. The client should complete the integrations themselves. Please reference the troubleshooting guide at the bottom of the page if you have any trouble delivering these instructions.

Info

Helpful links:Affiliate stitch account credentials: /wiki/spaces/MI/pages/39734616770

Link to Stitch: https://www.stitchdata.com/

Global Support stitch audit pinboard:
https://thoughtspot.14west.us/#/pinboard/7e802ca1-df78-4e14-a793-4f32fb613cb6/

Note

MPORTANT IMPORTANT – PLEASE READ

The AdSet names in the networks MUST be named according to the following naming convention:

Free (X Codes) 

{Source Code}:{List}:anything else

  • OR -

{Source Code} {List} anything else

  • OR -

{Source Code}|{List}|anything else

Example:

  • X1234567 Listname supportingtext

Paid (Non-X Codes)

{Promo Code}:{Primary Item}:anything else

  • OR -

{Promo Code} {Primary Item} anything else

  • OR -

{Promo Code}|{Primary Item}|anything else

Example:

  • E1234567 Itemname supportingtext

...

Getting Started With Stitch

To begin, Click Here to sign in to Stitch with the affiliate stitch account credentials provided in the ‘Helpful Links’ section above. You’ll your email and password. If you have forgotten your password, please select the ‘Forgot Password?' button at the login screen. If you do not have an account setup, please reach out to another member of your team so that they can add you as a team member in the ‘Manage Account Settings’ section of Stitch.

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If you are logging into Stitch to setup a new integration (e.g. Facebook/Google/Bing/Google Sheet) you’ll want to make sure that you also have all necessary logins for the social platforms that you will be integrating (i.e. Facebook, Google, etc.)

...

Once you’ve set up your account and signed into Stitch, you’ll you'll begin by selecting an integration.

Facebook or Google Adwords are often a good place to start; however, Stitch allows for integrations with Bing, Outbrain, and more (via Google Sheets).

These integrations will then be configured one at a time. Each has its own specific details that we will cover below.

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Setting Up a Facebook Integration

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To set up a Facebook Integration, simply select the Facebook logo from the menu shown above. This will open the menu shown here (click to expand) where you will enter the following details:

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Once selected, your Stitch x Facebook integration should be complete. If you have any issues with this process, or have more questions, please contact Global Support.

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Setting Up a Google Ads Integration

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Much like a Facebook integration (or any integration with Stitch) we’ll begin with the integration details. For Google Ads we will use the following:

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Note

IMPORTANT – PLEASE READ

The AdSet names in the networks MUST be named according to the following naming convention:

Free (X Codes) 

{Source Code}:{List}:anything else

  • OR -

{Source Code} {List} anything else

  • OR -

{Source Code}|{List}|anything else

Example:

  • X1234567 Listname supportingtext

Paid (Non-X Codes)

{Promo Code}:{Primary Item}:anything else

  • OR -

{Promo Code} {Primary Item} anything else

  • OR -

{Promo Code}|{Primary Item}|anything else

Example:

  • E1234567 Itemname supportingtext

...

Setting Up a Google Sheets Integration

Unlike Facebook and Google Ads, clients will not be allowed to manually create Google Sheets - the client will set up the integration but Global Support will create/provide the google sheet when requested. The main reason for this is that the set up of the Google Sheet column titles is very specific and if not matched exactly, the integration will fail.

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In order to integrate with Google Sheets, a sheet will need to be created with the sole purpose of uploading costs and all of the headings shown above must be included exactly as is (case sensitive.) This sheet will also need to be shared with the BI team. We do not recommend adding extra column headers to these sheets; however, if you have a new use case that requires this, please reach out to your CSP.

IMPORTANT: Be sure to name the first tab at the bottom ‘default’ ensuring that it is in all lowercase. We have found that this has caused problems with new connections in the past.

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Once the Google Sheet has been created and the headings are validated, you will configure your integration with the following details:

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  1. Go to Google Sheets and log into the Google account associated with the spreadsheet you are looking to integrate.

  2. Open the spreadsheet that you want to use in the integration.

  3. Your Spreadsheet ID is within the URL to the webpage. In the image below, the portion of the URL within the blue box is the Spreadsheet ID. Keep this readily available to continue with the integration.

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Sync Historical Data

  1. Set to one month before start date

  2. NOTE: If you are trying to sync costs for more than 3 months ago, you will need to submit a ticket notifying support of this. The D&A team will manually need to run a look back to grab costs that are older than three months.

Replication Frequency

  24 hours – Anchor Time: UTC 0:00

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