This article will show you how to unsubscribe a customer from an eletter in Advantage if requested.

2 min read

How to Unsubscribe from a Free eLetter

Search and

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Search by Customer Number or Email Addressand select the E-Letter Subscription

by customer number or email address

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The Change Status dialog box will appear, change the status code from A to I
Click OK

Info
Note If unsubscribing the customer from multiple lists at once, you can use the ctrl key to select multiple subscriptions at once.

Note
Warning If there is a mailing in progress, the customer may still receive the email. It is recommended to advise the customer it may take up to 24 hours to be removed. Customers can also use the unsubscribe link at the bottom of the email they receive to remove themselves from the list.

Tip

Wrap up

You should now know how to unsubscribe a customer from an eletter in Advantage if requested.