Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Summary / TL:DR: This article provides an overview of how to setup Order Abandon segments and export them for Telesales.

...

You will need to create a segment for customers that have a recent pageload event on their profile that targets a unique value in the order page URL AND NOT have a transaction with the associated item/publication (see screenshot below). Feel free to add more criteria as you see fit.

...

...

Info

We recommend using the pageload event since the event is coming from WMC (server-side) where as the order_view event is client-side and there is a chance that a users browser settings can block this event from firing.

...

Scheduled Export

Once the segment is created, you can schedule an export of the data using a Schedule Export Adapter.

...

Panel
panelIconIdatlassian-info
panelIcon:info:
bgColor#FFFFFF

Blueshift Documentation on Scheduled Exports

...

Tip

Wrap up

You should now be able to set up and export Order Abandon segments for Telesales.

...