This article will show you how to suspend automatic delivery shipment of a product in Advantage.
2 min read
How to Suspend an Automatic Delivery Shipment
FromOn the Customer
Activity screen, find the line that has the Club/Class/Series in the Item Number field.
Select the product/product class you want to update and
Click Suspend Club Members (this is also available via the right click menu)
either right-click and choose Suspend Club Member or in selection bar on the top right choose the pause symbol which is the same thing.
The Club Member Suspend dialog box will appear, complete the following fields:
Susp. Resol Date | Enter the date for when the customer would like to resume shipments. |
Reason | Enter the reason for the cancellation. |
5. Click OK
6. Click Acknowledge
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Wrap upYou should now know how to suspend automatic delivery shipment of a product in Advantage. |
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Still need help? We know this can be frustrating. To get further help please open a Jira Support ticket. |