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Table of contents

Table of Contents
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About End to End Limitations

WMC was designed to offer a single application for all campaign management and e-commerce capabilities. It can be used to create order pages, creatives, journeys, efforts - all in one place. 

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Please note that while many of these items will be available when using WMC in the future, it’s unlikely that there will be exact parity between IRIS fields/functionality and WMC, even when it is fully developed. 

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WMC Limitations

  • IRIS effort statistics will not be available in WMC (or in BI reporting – which has always been the case), including but not limited to:  

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  • Promo abandon emails from Blueshift will not be able to be triggered from WMC (slated for Q4)  WMC   

  • Cart abandon emails from Blueshift will not be able to be triggered from WMC (slated for Q4)  WMC   

  • External Partners cannot store partner URLs or have a “Partner view” in WMC 

  • Recurring efforts are not available in WMC  

  • You will not be able to compare the performance of testing groups in WMC on the efforts listing or details pages 

  • Visual editor IS available in WMC, but we don’t recommend using it until we are able to define and implement needed improvements  

  • Vanity URLs are not available in WMC  

  • Agora swaps are not available in WMC  

  • Pop-ups are not enabled in WMC 

  • You cannot combine lead gen and ecomm in the same journey

 

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BI Reporting

  • No IRIS fields will be populated for WMC promo codes – including but not limited to:  

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  • We are currently unable to differentiate between primary , cross-sell and upsell orders for WMC promo codes  codes 

    • We can differentiate between primary and cross-sell orders using back up logic (i.e. any item that is not the assumed primary item (using back up logic) is labeled a cross-sell)

  • We are currently unable to link together journey testing groups in reporting (WMC’s version of multivariate groups), so users will have to look up and compare the individual promo codes  

  • We are currently unable to include WMC promo codes with no orders in mailing data  

  • Selections made in the Spend and Revenue Allocation section of WMC will not be reflected in reporting. We recommend not entering NOT entering ad spends in WMC for the time being. 

  • WMC custom fields are not currently reflected in reporting  

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