Summary / TL:DR: If a user has stated that their ad costs are not showing in reporting, you may follow these step by step instructions to diagnose the issue.
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IMPORTANT - PLEASE READ: In order to access an affiliate account for troubleshooting, you will need to login via with the credentials that are stored on Secret Server. Secret Server is accessible via OneLogin on the Company screen. All login credentials including username Username and password for each account are stored on Secret Server. If you do not have Secret Server on your OneLogin, please submit a ticket to IT requesting access to the Stitch folder. |
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Global Support - Stitch Integrations Troubleshooting Guide
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