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Summary / TL:DR: This article will show you how to suspend a membership in Advantage.
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These instructions require you to have a control group open. For more on control groups, go here. |
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How to Suspend a Membership
From the Customer Search screen navigate to Customer Activity
Highlight the membership you want to update and then right-click
Select Membership Actions and then select Full Member Suspend
The Full Member Suspension dialog box will appear. Complete the following fields:
Customer Number | Enter the Customer Number. |
Membership Org | Enter the Membership Org. |
Service Reason | Enter the Service Reason. |
Term Number | Adjust the Term Number if necessary. |
Suspend Issue | Adjust the Suspend Issue if necessary. |
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Click OK
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Wrap up |
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Still need help? We know this can be frustrating. To get further help please open a Support ticket. |
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