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Use these instructions when suspending a membership.
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These instructions require you to have a control group open. For more on control groups, go here. |
How to Suspend a Membership
- From the Customer Search screen navigate to Customer Activity
- Highlight the membership you want to update and then right-click
- Select Membership Actions and then select Full Member Suspend
The Full Member Suspension dialog box will appear. Complete the following fields:
Customer Number Enter the Customer Number. Membership Org Enter the Membership Org. Service Reason Enter the Service Reason. Term Number Adjust the Term Number if necessary. Suspend Issue Adjust the Suspend Issue if necessary. Multiexcerpt MultiExcerptName space Click OK