Use these instructions to create a new credit policy for a product order in Advantage.  A credit policy is the guarantee, or refund, policy associated with an offer or choice.

How to Add a Product Order Credit Policy

1. From the Marketing Ribbon, click Credit Policies
2. Click the Add Icon

3. The Credit Policy Maintenance dialog box will appear. Complete the following fields:

   Credit Policy Code*	Enter a code to identify the credit policy.
   Description*	Add more detail about the policy.
   Local Currency*	Enter the currency used to charge the customer. For domestic affiliates, enter US$.
   Subscription Cancellations	Check the box for Use PUB system option to determine credit.

   
   

4. Click Next

5. In the Product Returns tab, complete the following fields:

   Don't credit shipping charges after ____ days*	Enter number of days customer has to get a credit for shipping. If the customer always gets credit for shipping, enter 999.
   Merchandise Credit	Enter number of days and fee for full credit. For example, if the customer receives a full refund for 30 days, then no refund, enter 0,00 restocking fee after 1 days P, 100 restocking fee after 31 days P.

   
   

6. Click Next

7. In the AMB Cancellations tab, complete the following fields:

   Partial Credit after ___ days*	Enter 1 day.
   No Credit after ___ days*	Enter 999 days.

   
   

8. Click OK

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