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titleJump to Video Demonstration: How to Pre-Authorize a Credit Card
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urlhttps://wiki.14west.us/display/ADVSUPPORT/Pre-Authorize+Credit+Card#Pre-AuthorizeCreditCard-video

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Use the instructions below to Pre-Auth a credit card. 



How to Pre-Authorize a Credit Card

  1. From the Customer Service ribbon select the Telesales tab.
  2. Click CC PreAuth
  3. The Credit Card Authorization Entry dialog box will appear, complete the following fields:

    Customer NumberEnter the account number of the bill-to customer associated with the transaction.
    Address Code*This will prefill with the address code associated with the ship-to address. This can be changed by clicking the dropdown arrow.
    Billing CurrencyEnter the currency associated with the order. This will default based on the default currency set on the customer's account and can be adjusted if necessary.
    Billing Organization*Enter the owning organization of the item being pre-auth'd.
    Amount*Enter how much the card is going to be pre-authorized for.
    Authorization DescriptionEnter a description of what the pre-auth is for at this time.
    Add Card


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    titleClicking add card will open the following dialog...
    1. Complete the following:


      Card TypeSelect the card type from the list.
      Card NumberEnter the card number.
      Expire MonthEnter the card's expiration month.
      Expire YearEnter the card's expiration year.
      Security CodeEnter the card's security (CVV) code.
      Save CardChoose whether to add the card to keep on file for future payments:

      Yes - Will keep the card on file for future purposes

      No - Will not keep a record of the card being used for the current purchase.


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    2. Click Confirm


    Is For Auto-ChargeChecking this box will bring up the consent checkbox and flag it for auto charge with auto renewal.
    Is For Installment BillingThis will flag the authorization for installment billing


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    If you check one of the boxes below, the consent text will populate. You must receive consent before pre-authorizing the card. If the order will be an Auto-Charge or Installment Billing order, and you do not get consent, the user will be unable to place the order if the system shows an error if consent is not provided.

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