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Use these instructions when a customer would like to unsubscribe from several e-letter subscriptions at once.
How to Unsubscribe from Multiple Free E-Letters
From the Customer Service ribbon, navigate to Free eLetters
- Search and select the E-Letter Subscription by customer number or email address. Use the ctrl key to select multiple subscriptions at once.
- Select the Change List Email Status Icon
- The Change Status dialog box will appear, change the status code from A to I
Click OK
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If there is a mailing in progress, the customer may still receive the email. It is recommended to advise the customer it may take up to 24 hours to be removed. Customers can also use the unsubscribe link at the bottom of the email they receive to remove themselves from the list. |