Versions Compared
Key
- This line was added.
- This line was removed.
- Formatting was changed.
Auibutton | ||||||||
---|---|---|---|---|---|---|---|---|
|
Use these instructions to add additional sessions to a conference.
Warning |
---|
These instructions require you to have a control group open. For more on control groups, go here. |
How to Add Additional Sessions to a Conference Order
- From the Customer Service ribbon, navigate to Customer Activity
- Highlight the order that you would like to add a session too
Click the Attendees tab.
- Highlight the attendee you would like to add a session for and click Change Attende
- The Conference Attendee Maintenance dialog box will appear, Click the Sessions tab
- Click Add Session
The Attendee Session Selection dialog box will appear, Complete the following fields:
Session ID Select the session ID from the dropdown menu.
Price Code Select the price code from the dropdown menu. Multiexcerpt MultiExcerptName space Click Next
Click Finish
Click Yes
- Click OK
On the Customer Activity screen click the Invoices tab
Highlight the order that was just added
Click Add/Edit Payment
- Click Cancel
The Payment for Invoice dialog box will appear clicking Add Card will open up the secure payment entry dialog box, complete the following:
Card Type Select the card type from the list. Card Number Enter the card number. Expire Month Enter the cards expiration month. Expire Year Enter the cards expiration year. Security Code Enter the cards security (CVV) code. Save Card Choose whether to add the card to keep on file for future payments: Yes - Will keep the card on file for future purposes
No - Will not keep a record of the card being used for the current purchase.
Multiexcerpt MultiExcerptName space Click Complete
Click OK
- Repeat steps 4-15 to add additional sessions.
- You have successfully added a session to a conference order.