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User guide brief description here to help your reader get a quick preview.This article will show you how to unsubscribe a customer from an eletter in Advantage if requested.
2 min read
How to Unsubscribe from a Free eLetter
From the Customer Service ribbon, navigate to Free eLetters
Search and select the E-Letter Subscription by customer number or email address
Select the Change List Email Status Icon in the top right
The Change Status dialog box will appear, change the status code from A to I
Click OK
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Wrap up
You should now know how to unsubscribe a customer from an eletter in Advantage if requested.
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Understanding Subscriptions
FAQs - Remove Customer from a Mailing List
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Still need help? We know this can be frustrating. To get further help open a Jira ticket. |
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Advantage Customer Service: eLetter Maintenance
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