This article will show you how to suspend automatic delivery shipment of a product in Advantage.
2 min read
How to Suspend an Automatic Delivery Shipment
From the Customer Service ribbon, navigate to Customer Activity
Select the product you want to update and then go to the Auto Delivery Maintenance tab
Click Suspend Club Members (this is also available via the right click menu)
The Mass Suspend dialog box will appear, complete the following fields:
Susp. Resol Date | Enter the date for when the customer would like to resume shipments. |
Reason | Enter the reason for the cancellation. |
5. Click OK
6. Click Acknowledge
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Wrap up
You should now know how to suspend automatic delivery shipment of a product in Advantage.
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Still need help? We know this can be frustrating. To get further help open a Jira ticket. |
Level up with a Masterclass
Evolve course title
This will be an Evolve course or other L&D product.Advantage Customer Service: Account Maintenance
Advantage Customer Service: Invoices & Payments
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